Privacy Policy

Last updated: December 15 2025

Workifya ("Workifya", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services (collectively, the "Services").

By accessing or using Workifya, you agree to the practices described in this Privacy Policy.

1. Who We Are

Workifya is a marketplace platform that connects customers who post local service jobs with independent service providers ("Workers") who choose to respond. Workifya is not a party to agreements between customers and Workers.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following information when you create an account or use the Services:

Account information: name, email address, profile photo, authentication provider
Profile information: skills, categories, descriptions, certifications, preferences
Contact details: phone number (if provided)
Location information: city, region, and approximate location or radius
Job-related content: job postings, messages, images, and attachments
Payment-related information: billing details, subscription status, transaction history (processed by third-party payment processors)
Communications: messages sent through chat, customer support inquiries, feedback

2.2 Information We Collect Automatically

When you use the Services, we may automatically collect:

Device and usage data: IP address, browser type, device type, operating system
Log data: pages viewed, actions taken, timestamps, referral URLs
Cookies and similar technologies: used for authentication, security, and analytics

2.3 Location Data

We may collect approximate location (such as city or area) to match jobs with Workers.
Exact coordinates may be stored securely and are not publicly displayed.
We may apply location obfuscation or radius-based visibility to protect user privacy.

3. How We Use Your Information

We use your information to:

Provide, operate, and improve the Services
Create and manage user accounts
Match job postings with relevant Workers
Enable messaging and notifications
Process payments, subscriptions, and credits
Send service-related communications (e.g., confirmations, updates)
Prevent fraud, abuse, and unauthorized access
Comply with legal and regulatory obligations

4. How We Share Information

We do not sell your personal information.

We may share information only in the following circumstances:

4.1 With Other Users

Limited profile and job-related information may be visible to other users as required for the Services (e.g., job details, public profile information).
Precise addresses and sensitive personal details are not publicly displayed.

4.2 With Service Providers

We may share information with trusted third parties who help us operate the Services, such as:

Payment processors (e.g., Stripe)
Hosting and infrastructure providers
Analytics and monitoring services
Email and notification services

These providers are contractually obligated to protect your information.

4.3 Legal and Safety Reasons

We may disclose information if required to:

Comply with applicable laws or legal processes
Respond to lawful requests from authorities
Protect the rights, safety, or property of Workifya, users, or others
Enforce our Terms of Service

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in
Remember preferences
Improve performance and analytics

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Services.

6. Data Retention

We retain personal information only for as long as necessary to:

Provide the Services
Fulfill the purposes described in this Privacy Policy
Comply with legal, tax, and accounting obligations

You may request deletion of your account, subject to legal retention requirements.

7. Security

We implement reasonable administrative, technical, and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights to:

Access your personal information
Correct or update inaccurate information
Request deletion of your data
Withdraw consent where applicable
Opt out of certain communications

You can exercise these rights through your account settings or by contacting us.

9. Children’s Privacy

Workifya is not intended for children under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children.

10. International Users

Your information may be processed and stored in countries other than your own. We take steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date and, where required, notify you through the Services.

Your continued use of Workifya after changes take effect constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@workifya.com

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. You may wish to consult a qualified legal professional to ensure compliance with applicable laws (such as PIPEDA, GDPR, or CCPA).