Privacy Policy
Last updated: December 15 2025
Workifya ("Workifya", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services (collectively, the "Services").
By accessing or using Workifya, you agree to the practices described in this Privacy Policy.
1. Who We Are
Workifya is a marketplace platform that connects customers who post local service jobs with independent service providers ("Workers") who choose to respond. Workifya is not a party to agreements between customers and Workers.
2. Information We Collect
2.1 Information You Provide to Us
We may collect the following information when you create an account or use the Services:
- Account information: name, email address, profile photo, authentication provider
- Profile information: skills, categories, descriptions, certifications, preferences
- Contact details: phone number (if provided)
- Location information: city, region, and approximate location or radius
- Job-related content: job postings, messages, images, and attachments
- Payment-related information: billing details, subscription status, transaction history (processed by third-party payment processors)
- Communications: messages sent through chat, customer support inquiries, feedback
2.2 Information We Collect Automatically
When you use the Services, we may automatically collect:
- Device and usage data: IP address, browser type, device type, operating system
- Log data: pages viewed, actions taken, timestamps, referral URLs
- Cookies and similar technologies: used for authentication, security, and analytics
2.3 Location Data
- We may collect approximate location (such as city or area) to match jobs with Workers.
- Exact coordinates may be stored securely and are not publicly displayed.
- We may apply location obfuscation or radius-based visibility to protect user privacy.
3. How We Use Your Information
We use your information to:
- Provide, operate, and improve the Services
- Create and manage user accounts
- Match job postings with relevant Workers
- Enable messaging and notifications
- Process payments, subscriptions, and credits
- Send service-related communications (e.g., confirmations, updates)
- Prevent fraud, abuse, and unauthorized access
- Comply with legal and regulatory obligations
4. How We Share Information
We do not sell your personal information.
We may share information only in the following circumstances:
4.1 With Other Users
- Limited profile and job-related information may be visible to other users as required for the Services (e.g., job details, public profile information).
- Precise addresses and sensitive personal details are not publicly displayed.
4.2 With Service Providers
We may share information with trusted third parties who help us operate the Services, such as:
- Payment processors (e.g., Stripe)
- Hosting and infrastructure providers
- Analytics and monitoring services
- Email and notification services
These providers are contractually obligated to protect your information.
4.3 Legal and Safety Reasons
We may disclose information if required to:
- Comply with applicable laws or legal processes
- Respond to lawful requests from authorities
- Protect the rights, safety, or property of Workifya, users, or others
- Enforce our Terms of Service
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Remember preferences
- Improve performance and analytics
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Services.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide the Services
- Fulfill the purposes described in this Privacy Policy
- Comply with legal, tax, and accounting obligations
You may request deletion of your account, subject to legal retention requirements.
7. Security
We implement reasonable administrative, technical, and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have rights to:
- Access your personal information
- Correct or update inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
- Opt out of certain communications
You can exercise these rights through your account settings or by contacting us.
9. Children’s Privacy
Workifya is not intended for children under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children.
10. International Users
Your information may be processed and stored in countries other than your own. We take steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date and, where required, notify you through the Services.
Your continued use of Workifya after changes take effect constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@workifya.com
This Privacy Policy is provided for general informational purposes and does not constitute legal advice. You may wish to consult a qualified legal professional to ensure compliance with applicable laws (such as PIPEDA, GDPR, or CCPA).